PawPal Support
✉️
Contact Us
Need help with PawPal? Contact us for technical assistance, account issues, safety reports, privacy requests, or general feedback.
Support Email
📧 pawpalus@gmail.comWe aim to respond to support requests as soon as possible.
? How Can We Help?
We can assist with any of the following:
🔐 Login & account access
🐶 Dog profile & photo issues
❤️ Matches & playdates
💬 Messaging & chat
🔔 Push notifications
📍 Location & nearby results
🗺️ Pet-friendly spots
📅 Events & community posts
🏠 Rescue & adoption listings
🏥 Veterinarian listings
🔍 Lost & Found reports
🚩 Reporting inappropriate content
🚫 Reporting inappropriate users
🔕 Blocking or unmatching a user
🔒 Privacy requests
🗑️ Account & data deletion
💡 General feedback
🗑️ Account & Data Deletion
You can delete your PawPal account and all associated data directly in the app:
- Open the Profile tab.
- Scroll down and tap Delete Profile.
- Confirm in the dialog that appears.
This permanently deletes your account, dog profile, matches, chat messages, community posts, lost & found reports, and profile photos. This action cannot be undone.
You may also request deletion by emailing pawpalus@gmail.com.
🔒 Privacy
For privacy questions, data access requests, or deletion requests, email us at pawpalus@gmail.com.